Terms of Service

Please read these terms carefully before using our services. By using EmailFinder, you agree to these terms.

Last updated: August 25, 2025

By accessing and using EmailFinder's services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.

1. Acceptance of Terms

These Terms of Service ("Terms") govern your use of EmailFinder's email verification and extraction services ("Services") operated by EmailFinder ("we", "us", or "our"). By creating an account or using our Services, you agree to these Terms. If you disagree with any part of these Terms, you may not access or use our Services.

2. Description of Services

EmailFinder provides:

  • Email address verification and validation services
  • Domain-based email extraction services
  • Bulk processing capabilities for large datasets
  • API access for integration with third-party applications
  • Analytics and reporting features

3. User Accounts and Registration

Account Creation

To use our Services, you must:

  • Be at least 18 years old or have parental consent
  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
  • Accept responsibility for all activities under your account

Account Security

You are responsible for maintaining the confidentiality of your account and password. You agree to notify us immediately of any unauthorized use of your account.

4. Acceptable Use Policy

Permitted Uses

You may use our Services for legitimate business purposes, including:

  • Cleaning and validating your own email lists
  • Verifying customer email addresses
  • Lead generation and prospecting
  • Marketing compliance and deliverability improvement

Prohibited Uses

You may NOT use our Services to:

  • Send spam or unsolicited commercial emails
  • Harvest email addresses for malicious purposes
  • Violate any applicable laws or regulations
  • Infringe on others' intellectual property rights
  • Attempt to reverse engineer or hack our systems
  • Resell or redistribute our Services without permission
  • Use the Services for any illegal or fraudulent activities

5. Pricing and Payment Terms

Subscription Plans

We offer various subscription plans with different features and usage limits:

  • Free Plan: Limited monthly verifications with basic features
  • Professional Plan: Higher limits with advanced features
  • Enterprise Plan: Custom solutions for large organizations

Payment and Billing

  • Subscription fees are billed in advance on a monthly or annual basis
  • All prices are in Indian Rupees (INR) unless otherwise stated
  • Payment is due immediately upon invoice generation
  • We accept major credit cards and digital payment methods
  • Taxes may apply based on your location

Refunds and Cancellations

You may cancel your subscription at any time. Cancellations take effect at the end of the current billing period. We do not provide refunds for partial months of service, except as required by law.

6. Data and Privacy

Your use of our Services is also governed by our Privacy Policy. By using our Services, you consent to:

  • Collection and processing of data as described in our Privacy Policy
  • Temporary storage of email data for verification purposes
  • Use of aggregated, anonymized data for service improvement

7. Service Availability and Performance

Service Level

We strive to maintain high service availability, but we do not guarantee:

  • 100% uptime or uninterrupted service
  • Specific response times for all requests
  • Absolute accuracy of verification results

Maintenance and Updates

We may perform scheduled maintenance that temporarily affects service availability. We will provide advance notice when possible.

8. Intellectual Property Rights

All content, features, and functionality of our Services are owned by EmailFinder and protected by copyright, trademark, and other intellectual property laws. You may not:

  • Copy, modify, or distribute our proprietary technology
  • Use our trademarks without written permission
  • Reverse engineer our software or algorithms
  • Create derivative works based on our Services

9. Limitation of Liability

To the maximum extent permitted by law, EmailFinder shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to:

  • Loss of profits, data, or business opportunities
  • Costs of substitute services
  • Damages resulting from service interruptions
  • Third-party claims arising from your use of our Services

Our total liability for any claims shall not exceed the amount you paid for our Services in the 12 months preceding the claim.

10. Indemnification

You agree to indemnify and hold EmailFinder harmless from any claims, damages, or expenses arising from your use of our Services, violation of these Terms, or infringement of any third-party rights.

11. Termination

Either party may terminate these Terms at any time. We may terminate or suspend your account if you:

  • Violate these Terms or our Acceptable Use Policy
  • Fail to pay outstanding fees
  • Engage in fraudulent or illegal activities
  • Damage our reputation or systems

Upon termination, your right to use our Services ceases immediately, and we may delete your data after a reasonable grace period.

12. Governing Law and Disputes

These Terms are governed by the laws of India. Any disputes shall be resolved through:

  • Good faith negotiations between the parties
  • Binding arbitration if negotiations fail
  • Courts of competent jurisdiction in [Your City], India

13. Changes to Terms

We may update these Terms from time to time. Material changes will be communicated via email or through our Services. Your continued use after changes constitutes acceptance of the new Terms.

14. Contact Information

If you have questions about these Terms, please contact us at legal@emailfinder.com or through our support channels.

Questions About Our Terms?

Our team is here to help clarify any questions about these Terms of Service.

Contact Legal Team